Company History and Philosophy

CPT was borne in 1986 from a wide frustration of many Southern California users by the lack of their UPS manufacturer’s service capability. This frustration was from a failure to provide personal, honest, and reliable UPS service. Since that time, CPT has developed the kind of personal, honest and reliable service that all UPS users desire.

CPT is based in Southern California with its headquarters in Escondido. Field service offices are located throughout Los Angeles, Orange, and San Diego Counties. Our facility in Escondido is equipped with new training facilities and labs that provide for three phase electrical development and training, as well as circuit board testing and repair.

Years of independent Service experience and factory training by various leading UPS manufacturers has positioned us to be the most versatile and responsive UPS Service Company in Southern California. Since we basically have no allegiance to any manufacturer, what we uniquely offer is a frank, open, and honest assessment for our customers of their needs unencumbered by any vendor loyalty. This unique and innovative approach to personal and efficient service has resulted in our success at over five hundred locations where we have been involved with maintaining and correcting power problems on equipment positioned for maintaining critical applications.

Service Approach

We sought out the brightest and best talent from among the various manufacturer’s service engineers and offered them opportunities in our expanding international network of service providers. Once these individuals were brought on board, they were given extensive training on all manufacturer’s equipment and in our approach to customer service. Our philosophy: We represent the customer, not the manufacturer. This approach has given us the very enviable position of being able to boast of superior customer satisfaction.

CPT has integrated its extensive power conditioning expertise with its electrical distribution and design expertise to offer its customers a complete power quality service that responds to customer needs and requirements with cost effective solutions. UPS service is our mainstay and the primary service which we offer, but by default from our many years of experience, we have become power quality management experts with the ability to offer comprehensive consultation on all power related issues. The uniqueness of our approach as compared to other organizations and equipment manufacturers is that we have the capability and are committed to solving the customer’s power problems from the power’s point of entry into their facility to the end point where the power is utilized.

Capabilities

Out understanding of end user requirements, has positioned us so that we can offer a diversified array of Maintenance Agreements, all of which reduces ON-SITE response times. All locations in Southern California are responded to in less than four (4) hours.

References

CPT maintains power protection equipment for over 500 companies including IBM, Boeing, Northrop-Grumman, NBC Universal, Oakley and many others. If you are interested in a list of references, please contact us at (800) 841-0789.